Vice President-Specialty Pharmacy Product Development
Susan served as Commcare Specialty Pharmacy’s first full-time insurance coordinator from 1999 to 2004. In 2004, Susan was promoted to NS3 Health’s director of client services. During her tenure with Commcare Specialty Pharmacy, she has designed, implemented and managed systems and programs that help patients easily navigate today’s managed care environment. Susan was promoted to vice president of client services in 2006 to oversee Commcare Specialty Pharmacy’s two existing pharmacies, Ft. Lauderdale and West Palm Beach. Commcare Specialty Pharmacy opened a location in Miami in 2007, Susan was also responsible for client services at this location. She helped create Commcare Specialty Pharmacy’s “Navigator” position that encompasses multiple front-end services and responsibilities. Susan is instrumental in all new customer implementations and provides exceptional strategic direction and deployment of new Commcare Specialty Pharmacy customers.